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Ace St. Louis LLC
PO Box 270539
Saint Louis, MO 63127

 

Main Number
(314) 892-9888

Fax
(314) 636-398-5185
 

Frequently Asked Questions...

 

Q: How long have you been in business?
A: Since 1998.

Q: Are you bonded and insured?
A: Yes. ASL has both $2 million liability and workers compensation insurance. We can always fax over a certificate of insurance as proof. ASL employees will frequently carry a certificate on the truck as well.

Q: Do you check the downspouts to make sure they are running properly?
A: Yes. The downspouts are the most important part of the gutter cleaning process.

Q: Can you also make repairs to my guttering?
A: Yes. Our trucks are ready for repairs. We carry most of the tools/materials necessary for most repairs. If we do not have the necessary materials on the truck, we can schedule another appointment to finish.

Q: Will you harm the roof in any way in the roof cleaning process?
A: No. Our cleaner is made specifically for cleaning asphalt and wood-shake roofs. The cleaner is also harmless to surrounding landscaping and vegetation. Our rinsing method only uses approximately 300 psi of pressure (slightly more than your garden hose) to create a fine-controlled mist. The mist is similar to that of a sprinkler used at amusement parks for refreshment from the heat.

Q: Will the stains on my roof ever come back after you have cleaned it?
A: Yes. The algae can start to grow after 30 months from the cleaning. To prevent the returning stains, ASL can return to treat the roof every 12-18 months at a fraction of the cost of removal/cleaning. Please ask us for further details.

Q: What are those black stains on my roof, and why is it such a problem now?
A: The black stains are Gleocapsa Magma Algae. It feeds on limestone. Recently, major shingle manufacturers have been instructed by the E.P.A. to adjust the composition of asphalt shingles. The newer shingles are now made with a higher content of limestone. More limestone, more algae.

Q: How can you afford to provide a service at such reasonable prices with all the equipment you have?
A: Volume and customer loyalty.

Q: Do you service the North County and Illinois Areas?
A: No, not residential work, but we hope to be in the near future.


Q: Do you clean drains?
A: No, but we have an excellent reference for drain “snaking” and hydro-jetting.

 

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Special Offer

Mention our website, and recieve FREE stainless steel downspout strainers with complete new guttering installation or new drainage system installation. Limit 4 strainers per customer.

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© 2010 Ace St Louis LLC
PO Box 270539
St Louis, MO 63127
314-892-9888  |  Fax: 636-398-5185
 

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